Dr. Robert Cialdini is an important influence on my thinking, and he nails it in an interview with Grist earlier this week:
Changing people’s knowledge, changing people’s attitudes, changing people’s beliefs are all on the surface of changing their behavior. So let’s cut to the chase: Let’s change their behavior. There are techniques for doing it that don’t involve having to change any of those [other] things.
Cialdini doesn’t stop with that zinger, he focuses on a variety of ways that good environmental communication and writing can contribute to addressing energy and water problems. Definitely worth a read!
Environmental Communications Expert Interview
Thanks to A.I. for the tip!







Great article, thanks! I love Cialdini.